Tuesday, July 14, 2009

Gratuity Is So Complicated!!!!

Working at a salon teaches me many things that I've never thought about. One thing is tipping. Coming from a country where tipping is not part of the culture, there are times when I get confused. But when it comes to tipping at a salon, unless he or she did a horrible job, I think you should at least give 15% gratuity because they do work for you.

Today, we had a regular client E whom I thought had always tipped my boss B. He is the owner of the salon. When she had checked out, she smiled and said, "Well, B (my boss) just told me he's no longer the owner of the salon, so I guess I have to tip him.." I thought she was joking, but when I asked my other receptionist, she said the client E had never given B gratuity... I thought that was strange or she's being cheap. But I know she isn't the only one who don't give tip to my boss..

So, when I went to my in-law's house for dinner, I told them what happened at the salon and asked them if that's true. My mom-in-law comes to my salon and sees my boss and she always gives him tip. But she told me what client E said was actually true, that in normal circumstances, the owner of any type of business is not expected to get tip. I didn't know that!! Did you know that?

I'm so confused.....

Do you ever have tough time when to tip and when not to tip or how much you should tip; say at a Starbucks or takeout order or.... swimming instructor? Please enlighten this confused Maki here...

14 comments:

LBluca77 said...

I love the girl that does my hair and I always tip her well and of course keep coming back.

You know though what really confuses me with tipping? Is tipping taxi drivers. How much are you supposed to tip? Good thing for the driver I am most likely drunk when I take a taxi so I know I over tip every time.

Dionne said...

I know how you feel about this tipping confusion. Back in Australia tipping was definitely not the norm (I am not sure if that's changed in the 7 years I have been in the states, but when I lived in Aus, tipping was not normal practice). But to servers at restaurants I tip 20%, I think their wages are scandalous (back in Australia when I was 18, I was making $17 an hour), so I know that waiters here rely on tips.

As for hair dressers, I pay them 15% just like you do. But I had no idea about the owners not getting tipped thing!

Ben said...

The WORST is having to tip someone that you're friends with. Or dated. I had a meal served by an ex once and that was TERRIBLY awkward and just never got any better.

KitKat AKA Katz said...

i come from a country that never tips anyone, so it has taken asome time to get used to tipping everyone on top of the outrageous prices. i always tip 20% no matter if it's a hairdresser, cab driver or waiter. what i don't know is that am i suppose to tip the person at the department store cosmetics counter that does my make up for free or should i just buy some of the products from her and she gets commission out of that. not knowing this has stopped me from ever getting free make up done.

BakerGirl said...

I try to stick to 15-20% for meals, hair, or spa stuff. Outside of that I usually give my change to the barista's jars because I hate carrying change! At bars I give 1-2 dollars per drink depending on where I am. If I know I'm only hitting the bar once I give 3 or more. If I know I'll be back several times 1-2 dollars. I try to tip something at all times because I've worked most of the places I frequent and I know it sucks balls when someone is rude or doesn't tips.

...Mrs. Southern Bride... said...

The always tip the girl that does my hair! :)

freeteyme said...

I usually tip 5-10% for takeouts, 15-20% for dine-in or delivery, 20-30% on personal services. I don't know if that is the norm, but I figured if I get in their shoes I'd like to be tipped the same way =)

Bayjb said...

Wow this is really tough to admit. I am kind of a sucky tipper. I know, it kills me to say that but I am. I am very generous when I'm traveling for work and well not paying out of my pocket, but oh man I'm bad. I need to do better I know. I had no idea that you should tip the owner of a business, honestly, apparently my etiquette is awful

LadyStyx said...

I always tip when it comes to someone doing work for me, whether they're the boss or not. Now whether they choose to keep the tip or pass it along is their business. My tips are generally 15% unless you did a really good job, then I go as high as 20%.

Kristin said...

I have heard that 20% is typical for good service at a salon and the owner traditionally does not accept tips, but I personally would tip the owner if she styled my hair. What am I going to say. Sorry you're the owner? Ah ah. The rules can get confusing. : )

Maki said...

LBluca: Seriously, I do the same when I'm drunk! LOL. And I tip my favorite stylist well because I don't want my hair to look nasty...

Dionne: I'm so with you!! Japan has no tipping culture, so it gets really coufusing sometimes.

Ben: I hear you. My hairstylist is my dear friend and because he does such a wonderful job, I have to tip even more! Yes, that must have been a very awkward moment getting served by your ex, was your lover with you, too?

kitKat: Oh you too? It's so confusing isn't it? I don't know what to do if I have to tip a cable guy... LOL

BakerGirl: Yes, I tip Keva Juice guy $1 today for making me 3 smoothies = $15. I feel like it's not a lot, but then he's not a waiter.

Mrs. Southern Bride: Me too!

freeteyme: I'm the same way - I tip 5 - 10% for take out which I learned a few years ago. I used to tip more, but my husband told me to stop. LOL. Personal service, especially hair/massage/pedi&mani deserve more than 20% unless the service was horrible.

LadyStyx: I think what you're majority - that's how it supposed to be.

Kristin: I know! That's rude that you get service and not tipping just because he/she is the owner? I can't do it.

Maki said...

Bayjb: Jess, sorry I skipped you! Oh don't worry, I've seen worst. I'm sure you're not as bad as you think. We had this lady coming in and got $70 worth of service and tipping only $5, that's bad..

becky @ misspriss said...

I was confused at first. But I think I get it now.

If I were getting my hair done, the person doing it would get a tip, even if they were the owner.

Vixen said...

I get confused about tipping also, and I grew up with the custom! I had no idea that you didn't tip if your hairdresser was also the owner. I always tip whoever does my hair and I tip waitresses. But I don't understand about tipping others.

There should be a rule book somewhere.

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